Terms & Conditions
Orders
Orders are not guaranteed until you receive our confirmation email and payment is received. While we make every effort to accommodate your request and get your orders out fast, peak times may see you missing out. For that reason, please allow 2 to 3 weeks between when you order and your required collection date.
Shipping
Shipping is via Australia Post using their Express Post service. We will make every effort to have your banner completed and posted as quickly as possible to allow for maximum time for postage. We use the Express Post service as it gets our product to you the customer safely and securely. We take no responsibility in postal delays due disruptions to Australia Post services. Once the parcel is in Australia Post hands we have no control over delivery times. We take no responsibility for damage caused by Australia post while the banner is in transit.
Cancellations
When making a purchase be sure on your choices as we cannot give a refund for changes of mind.
Cancellations will incur a fee of no less than 50% of the total fee charged. Banners that have been completed in full before cancellation will be charged at the full cost of the original order.
Graphics
Some logos, emblems and graphics sent to us maybe subject to copyright by their owners and will not be available for public use or display. We reserve the right to refuse the use of any such graphics. Should we not be aware of any copyright agreements after the sale and supply of your banner we take no responsibility or liability for that breach of copyright.
Similarly we reserve the right to refuse any graphics or lettering that is offensive or discriminative.
Indemnity
Banner Run takes no responsibility or liability for accidental damages, injury to persons either bodily or personal (including death), damages to property or damages or defects when banners are being misused or abused. Banners should be used only for the purpose they were purchased for.
Advertising
When purchasing our banners you do so knowing that Banner Run reserve the right to use the banner for advertising purposes on their website and flyers and any merchandise used to help promote our business. Photographs of actual persons will be removed and replaced with a free unlicensed photograph so that no person is identifiable.
Refunds
We do not give refunds for change of mind.
We comply with Australian consumer law in regard to refunds. Look up the ACCC website for guidelines